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Privacy Policy

Ulsan Smart Farm (hereinafter referred to as the "Company") values your personal information and complies with the Personal Information Protection Act and other relevant laws. This Privacy Policy explains how the Company collects, uses, and protects the personal information of customers who use its website and experience reservation services.

📄 Privacy Policy

Ulsan Smart Farm (hereinafter referred to as the "Company") values your personal information and complies with the Personal Information Protection Act and other relevant laws. This Privacy Policy explains how the Company collects, uses, and protects the personal information of customers who use its website and experience reservation services.

1. Personal information items collected

The company collects the following personal information:

  • Required fields: Name, contact information (mobile phone number), email, reservation date and time, number of people

  • Optional: Address, Age Range, Other Inquiries

  • Information automatically generated during service use
    (IP address, cookies, visit history, usage history, etc.)

2. Purpose of collection and use of personal information

The company uses personal information for the following purposes:

  1. Experience reservations and customer inquiries

  2. Program operation and user management

  3. Payment and refund processing

  4. Improving service quality and developing new services

  5. Marketing and event information (only with prior consent)

3. Retention and use period of personal information

  • In principle, personal information is destroyed immediately after the purpose of collection and use has been achieved.

  • However, in accordance with relevant laws and regulations, the following information will be retained for the period below.

    • Contract or subscription cancellation records: 5 years

    • Payment and supply records: 5 years

    • Records of consumer complaints or dispute resolution: 3 years

4. Provision of personal information to third parties

In principle, the company does not provide users' personal information to external parties.
However, the following cases are exceptions.

  1. If the user has agreed in advance

  2. When there is a request from an investigative agency, etc. in accordance with the law

5. Entrustment of personal information processing

The Company may outsource the following tasks to external companies to improve its services.

  • Payment processing: Naver Pay, Kakao Pay, etc.

  • Sending text messages/emails: Notigo, Naver Works, etc.

  • Website hosting: Wix.com

All consigned companies comply with personal information protection laws and are safely managed through contracts.

6. Rights of Users and Legal Representatives

  • You may request to view, correct, delete, or suspend the processing of your personal information at any time.

  • For inquiries: unisquarebsm@gmail.com or 010-7553-4181

7. Procedures and methods for destroying personal information

  • Personal information whose retention period has expired or whose processing purpose has been achieved will be destroyed without delay.

  • Electronic file format: Deleted by technical means that makes restoration impossible

  • Paper documents: Shred or incinerate

8. Technical and administrative measures to protect personal information

  • Restrict access to personal information and encrypt passwords

  • Regular security checks and backup management

  • Operation of a security system to prevent intrusions such as hacking and malware.

9. Cookie Operation and Refusal

  • The company uses cookies to provide customized services to users.

  • Users can refuse cookie storage through their web browser settings.
    (How to set: Browser menu → Settings → Privacy → Block cookies)

10. Personal Information Protection Manager

11. Duty to notify

This Privacy Policy applies from the effective date and may be revised in accordance with changes in laws and policies. Any changes will be announced on the website.

Effective Date: October 30, 2025
Last modified: October 30, 2025

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